Customer Store Reviews
4.6 out of 538 reviews
5
427
4
58
3
12
2
13
1
28
92%Of Customers
Recommend This Store
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Showing 1-30 of 538 reviews
Feb 26, 2018
I enjoy shopping at Home Depot, the staff is always willing to help, and will ask you if you need...
I enjoy shopping at Home Depot, the staff is always willing to help, and will ask you if you need assistance wrather than having to look for someone or using some electronic device that lets the whole store know that you need help.
by
- Verified Purchase
- Recommended
Feb 24, 2018
Associates were always asking if I need help finding something!
Associates were always asking if I need help finding something!
by
- Verified Purchase
- Recommended
Feb 23, 2018
It is nice to have a choice in home stores in San Angelo. We have always received very good serv...
It is nice to have a choice in home stores in San Angelo. We have always received very good service at our Home Depot store. Our February 18th purchase of a stove and microwave were no exceptions
by
- Verified Purchase
- Recommended
Feb 12, 2018
Prices reasonable and very friendly and helpful services.
Prices reasonable and very friendly and helpful services.
by
- Verified Purchase
- Recommended
Feb 4, 2018
Everything was easy to find and associates were very helpful
Everything was easy to find and associates were very helpful
by
- Verified Purchase
- Recommended
Feb 3, 2018
Staff was nice store overall was clean and easy to find products. Staff helped if I couldn't loca...
Staff was nice store overall was clean and easy to find products. Staff helped if I couldn't locate items even in other departments.
by
- Verified Purchase
- Recommended
Jan 27, 2018
Most helpful staff. They were attentive and knowledgeable. The store is clean and easy to navi...
Most helpful staff. They were attentive and knowledgeable. The store is clean and easy to navigate. They took the time to answer my questions.
by
- Verified Purchase
- Recommended
Jan 26, 2018
I enjoy coming here to shop for products. My husband and I had a great experience buying our Mayt...
I enjoy coming here to shop for products. My husband and I had a great experience buying our Maytag washer/dryer set. Our associate was helpful. However-- The wood dust was difficult to breathe in. Allergies were very much irritated.
by
- Verified Purchase
- Recommended
Jan 20, 2018
Always helpful
Always helpful
by
- Verified Purchase
- Recommended
Jan 14, 2018
We had a awesome experience while trying to decide on which dishwasher that we wanted. Betty was ...
We had a awesome experience while trying to decide on which dishwasher that we wanted. Betty was awesome, kind, friendly & helpful & not pushy. Betty told us about the sales on some of the dishwashers but that isn't what we wanted so she said then lets look to see what you would like to have. When we did decide on which one, the Betty went to her computer to see if there was any in stock but there wasn't. But she said that she could order it for us. So that is what she did & told us when the dishwasher would be delivered to our home. We like it when employees are friendly & try to help you with what you want to buy, not with what they think that you need to buy. We felt comfortable with Betty helping us. When we left the store we were happy with our choice & with the experience that we had & Betty made it easy too!!!!
by
- Verified Purchase
- Recommended
Jan 9, 2018
VERY FRIENDLY AND HELPFUL STAFF! ALL SMILES AND EAGER TO HELP
VERY FRIENDLY AND HELPFUL STAFF! ALL SMILES AND EAGER TO HELP
by
- Verified Purchase
- Recommended
Jan 7, 2018
The store aisles were a bit congested, due to restocking activity, but floor staff were friendly,...
The store aisles were a bit congested, due to restocking activity, but floor staff were friendly, and most helpful.
by
- Verified Purchase
- Recommended
Jan 5, 2018
When you enter the San Angelo TX store all employees are smiling. Alex and his team do a great Jo...
When you enter the San Angelo TX store all employees are smiling. Alex and his team do a great Job. The Pro Desk lead by Vicky is exceptional. Bernice and Jessi are always going over and beyond for customer satisfaction. My favorite clerk/receptionist Vicki is always enthusiastic.
by
- Verified Purchase
- Recommended
Jan 5, 2018
Customer Service is always six stars 5 stars is underrated
Customer Service is always six stars 5 stars is underrated
by
- Verified Purchase
- Recommended
Jan 3, 2018
That is a big store, you don't need to wait for help , the worker very friendly , and ready for ...
That is a big store, you don't need to wait for help , the worker very friendly , and ready for help any one. They are very good .
by
- Verified Purchase
- Recommended
Dec 24, 2017
The store was clean. Clerks were very helpful and friendly. I got everything that I could remembe...
The store was clean. Clerks were very helpful and friendly. I got everything that I could remember to get, but the more I walked the more I remembered to get. Then I got a phone call, supper was ready! Wish I could've done more shopping...
by
- Verified Purchase
- Recommended
Dec 19, 2017
Employees at this store are always friendly and very helpful. They offer assistance without havin...
Employees at this store are always friendly and very helpful. They offer assistance without having to be asked. Always a pleasurable shopping experience due to the employees.
by
- Verified Purchase
- Recommended
Dec 17, 2017
Great and quick experience at Home Depot today. Received quick assistance on an item i was lookin...
Great and quick experience at Home Depot today. Received quick assistance on an item i was looking for and cashier Amber was super kind and personable. Will definitely be a place to shop at again as we just bought a home here in San angelo!
by
- Verified Purchase
- Recommended
Dec 4, 2017
Your store is always with out help no employees to make sure customer is taken care of, cutting h...
Your store is always with out help no employees to make sure customer is taken care of, cutting hrs. They say. Can't afford any over time, my girl friend was working there a they cut her hrs. To 5 hrs. A wk poor management at that store. Nobody smiles ,everyone angry. It terrible.
by
- Verified Purchase
Nov 29, 2017
Love this Home Depot. The employees are so helpful and really great at advising you on your pro...
Love this Home Depot. The employees are so helpful and really great at advising you on your project.
by
- Verified Purchase
- Recommended
Nov 25, 2017
I'm so glad we have a Home Depot in our community and use it very often. This is the first time I...
I'm so glad we have a Home Depot in our community and use it very often. This is the first time I have actually taken the time to make a review.
by
- Verified Purchase
- Recommended
Nov 15, 2017
The customer service in this store has decreased tremendously over the past several months. The ...
The customer service in this store has decreased tremendously over the past several months. The employee knowledge of products, locations and availability are with a couple exceptions non-existent . The focus seems to be only on the oil industry and how much money the store can profit and they have moved away from caring for the normal day to day customer and their needs. The attitude of most of the managers is nonchalant and non-caring and the employees who a year ago were heavily dedicated to customer care are now there for a paycheck and nothing else. The store is void of many products and is unkempt and messy. I will no longer shop here and will drive wherever I need to avoid spending any money in a store who could care less about my business.
by
- Verified Purchase
1 found this review helpful
Nov 14, 2017
Found everything I needed.
Found everything I needed.
by
- Verified Purchase
- Recommended
Nov 5, 2017
great store excellent customer service, will be back!!!
great store excellent customer service, will be back!!!
by
- Verified Purchase
- Recommended
Oct 30, 2017
They have a good selection of tile which is laid out well. I would have appreciated an offer of ...
They have a good selection of tile which is laid out well. I would have appreciated an offer of assistance from the floor workers.
by
- Verified Purchase
- Recommended
Oct 26, 2017
Great experience. We needed things and were able to find them. When we couldnt there was an assoc...
Great experience. We needed things and were able to find them. When we couldnt there was an associate around every corner. Everyone was very friendly. The person who checked us out was very friendly and fast.We will continue to shop at our Home Depot in San Angelo Texas.
by
- Verified Purchase
- Recommended
Oct 22, 2017
Terrific experienced today while applying for a Home Depot card. Thank you Bernice, we appreciat...
Terrific experienced today while applying for a Home Depot card. Thank you Bernice, we appreciate the patience!
by
- Verified Purchase
- Recommended
Oct 21, 2017
Very nice store and friendly employees
Very nice store and friendly employees
by
- Verified Purchase
- Recommended
Oct 17, 2017
from the time you walk in the store, you are well greeted, asked if they can be of assistance, sh...
from the time you walk in the store, you are well greeted, asked if they can be of assistance, show you to the exact bin where your item is stocked, and before you walk out , they ask that you come back again soon! I like that!
by
- Verified Purchase
- Recommended
Oct 13, 2017
I recently purchased windows that were marked down and when I first asked about them, I was told ...
I recently purchased windows that were marked down and when I first asked about them, I was told by the supervisor, Austin, that they were canceled order that was shipped anyway. When I decided to buy 10 of them and make them work for my application ,I asked for the best discount available and was told by employee Bob after he went to the supervisor, that the windows were just recently returned and I could only get another 10 percent discount. I went ahead and bought them, but when I unwrapped them they were not in the original wrapping and the screens were missing. I went into the store to see if maybe they had been misplaced and was told by Austin that they were probably in the back of the contractor's truck and no good anymore. As he knew the contractor by name without looking it up, I asked him to call and just ask if maybe the screens might still be around and usable, and he said he couldn't do that. That is when I realized that Austin probably ordered the windows and allowed them to be returned back to the store without screens, and told me that they were windows that had been ordered wrong, canceled, and shipped anyway. All the while, both times I have dealt with him he has been unfriendly and unhelpful and untruthful.
by
- Verified Purchase
- Recommended
Showing 1-30 of 538 reviews